Last updated: 31 July 2026
1. Who is responsible for your information
Ulalia Co., Ltd. operates Bangkok Spa Guide and is responsible for the personal information described in this policy. Our address is 91/7 Soi Serithai 43, Yaek 3, Khlong Kum, Bueng Kum, Bangkok 10240, Thailand.
2. Information we collect
- Information you provide: your name, email address, enquiry topic, message, and any other details you choose to include in a contact form.
- Usage information: limited information about how visitors use the site, such as pages viewed, approximate location, browser and device type, and referral source.
- Technical information: IP address, timestamps, and security or diagnostic records generated when the site is accessed.
3. How we use information
We use information to answer enquiries, process correction or privacy requests, maintain and secure the site, understand aggregate site use, improve our content, and comply with legal obligations. We do not sell personal information.
4. Service providers and international transfers
We use service providers to operate the site. Contact form submissions are processed by Formspree, and website usage may be measured with Google Analytics. Hosting and other infrastructure providers may also process technical data. These providers can process information in countries outside Thailand and are permitted to use it only to provide services to us or meet legal requirements.
5. Cookies and analytics
Google Analytics may use cookies or similar technologies to help us understand website use. You can learn more about these technologies and your choices in our cookie policy.
6. Retention and security
We retain personal information only as long as reasonably needed for the purposes described above, including to resolve an enquiry, maintain records, prevent abuse, and meet legal obligations. We use reasonable organizational and technical safeguards, but no internet transmission or storage system is completely secure.
7. Your choices and rights
Depending on the law that applies to you, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain uses. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.
8. Children
The site is not directed to children, and we do not knowingly collect personal information from children through the site.
9. Contact us
To ask a privacy question or exercise a right, use our contact form, call 08-7069-2697, or write to the address above.